We built this for the people actually in the truck.
The existing tools were built for the office. Not the truck.
Most field-service software started as accounting bolted to a calendar. You can tell when you use it on a phone in an attic — every screen is a form, every form has 12 fields, and nothing works offline.
We started TraqField after watching crews lose two hours a day to friction: re-typing parts, hunting customers down for signatures, waiting on back-office to invoice. So we built the opposite — one screen, voice input, offline-first, signed-and-paid before the truck pulls away.
The office tools we have to ship — dispatching, reporting, books — we built into the same product, with the same standard. The truck and the office finally run the same software.
Four principles. We hold the line on all of them.
The truck wins ties
When mobile UX and admin UX conflict, mobile wins. The tech bills the customer; the office watches the dashboard. Optimize for the billable hour.
Speed is a feature
A 30-second invoice flow isn't a nice-to-have. The difference between 30 seconds and 3 minutes is whether the tech does it on-site or "later." Later doesn't happen.
Real prices, real parts
No demo data. No fake price books. We onboard with your actual catalog, your actual labor rates, your actual zones. Show-up day is real-data day.
No feature tax
You don't pay per feature unlock. Dispatch, invoicing, AI receptionist, portal — one per-truck price, one tier per company size. No "but that's on the higher plan."
Small. On purpose.
Twelve people. Half have either run a trade business or worked in one. We hire people who can do at least two of: ride along on a job, write production code, talk to a customer at the kitchen table.