One job. Six minutes of attention.
From the phone ringing to the money in your bank — here's exactly what happens, in order, and where TraqField does the work so you don't have to.
Call comes in.
Customer dials your number. AI receptionist answers if you turned it on (recommended after-hours). Otherwise your dispatcher gets the call with full context: prior jobs, equipment installed, balance due, last technician.
Job hits the board.
TraqField checks live ETAs, certifications, and what's on each truck. The job lands on the best tech — not just the closest one. Drag to override if you want; everything respects your routing rules.
Customer gets the text.
The moment the tech accepts, the customer gets a branded SMS with a live tech tracker, name, photo, and ETA. No more "is anyone coming?" calls.
Tech runs the call.
Tech opens the job on the phone, hits record on a voice memo describing the work, taps any parts from the truck inventory. TraqField writes the invoice. Customer signs on screen. Card-on-file runs.
Money lands. Books update.
Payment goes through Stripe to your bank in 1–2 business days. The QuickBooks entry posts immediately. No end-of-day data entry. No matching receipts.
Customer remembers you.
The portal stays live: warranty docs, financing offers, easy rebook, referral incentive. TraqField sends a maintenance reminder at the right interval per equipment type. Repeat business stops being random.
